Refund Policy

Refund Policy

We want you to feel confident and comfortable with your order. If your item does not fit properly or is not the right choice for you, you may request a return within 60 days of receiving your order.

Return Eligibility

To be eligible for a return, items must meet the following conditions:

  • Items must be unworn, unwashed, clean, and unused.
  • Items must be in their original packaging.
  • All original tags must still be attached.
  • Items must not show signs of wear, damage, stains, perfume, deodorant, makeup, or washing.

Non-Returnable Items

  • Items that have been worn, washed, damaged, or altered.
  • Items returned without original tags or packaging.
  • Final sale or clearance items, if clearly marked as final sale.
  • Personal or hygiene-sensitive items where applicable.

How to Start a Return

To start a return, please contact us with your order number and the reason for your return. Our support team will provide return instructions if your item is eligible.

Email: support@trendhubby.com

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved. If approved, your refund will be processed back to your original payment method.

Please note that it may take additional time for your bank or payment provider to process and post the refund.

Return Shipping

Customers are responsible for return shipping costs unless the item received was incorrect, defective, or damaged.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery with your order number and clear photos of the issue.

Contact Us

Email: support@trendhubby.com
Website: trendhubby.com